Shipping Policy

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Shipping Policy for COSCUT Online Marketplace

Last Updated: 15 Dec 2024

Thank you for shopping at COSCUT! We want to ensure that your shopping experience is enjoyable and convenient. Please review our shipping policy below:

1. Order Processing:

Orders are typically processed and dispatched within 1-3 business days after payment confirmation.

For orders made to measure or customization please check delivery days of product before placing order.

Please note that orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods:

• We offer various shipping options based on your location and product location.
• Standard shipping for products located in Australia: Estimated delivery time 5-7 days.
• Expedited shipping: Estimated delivery time 2-4 days.
• Standard shipping for products located in India: Estimated delivery time 12-15 days.

3. Shipping Costs:

• Shipping costs are calculated at checkout based on the selected shipping method and your delivery address.

4. International Shipping:

• For international shipping please visit our international website www.coscut.com.au

5. Tracking Information:

• Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

6. Shipping Delays:

• While we strive to meet delivery timelines, unforeseen circumstances such as weather conditions or carrier delays may affect delivery times. We appreciate your understanding in such situations.

7. Shipping Address:

• Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses.

8. Lost or Stolen Packages:

• If your package is lost or stolen, please contact our customer support team, and we will assist you in resolving the issue.

9. Returns Due to Shipping Issues:

• If your order is returned to us due to an incorrect address or delivery failure, additional shipping charges may apply for reshipment.

10. Contact Information:

• For any questions or concerns regarding shipping, please contact our customer support team at customer.support@coscut.com.au

COSCUT reserves the right to update or modify this shipping policy at any time. Please check this page periodically for the latest information.

Thank you for shopping with COSCUT!